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Mitchell Stankovic & Associates Underground Store/Credit Union Shared Services (CUSS) Whitepaper

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Credit Union Shared Services (CUSS) Whitepaper

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Running on a 50 year old core system is a significant problem. To thrive, to continue to raise the bar on member service, credit unions need to be strong and start CUSSing.

CUSS WORKING GROUP

At MSA we look for ways to stand up and help.

Boutique or small credit union issues are well known, and ideas have been germinating for years, with minimal impact – until now. The Credit Union Shared Services (CUSS) model came to life late last year when Ryan Stankovic joined our firm. He is not rooted in the credit union industry, but with a background in vendor management and quality assurance, he seized the opportunity to continue down this investigative path.

What you'll find inside this whitepaper:

  • CUSS Overview: Executive Summary

  • History of Credit Unions and Current State

  • The Industry Dilemma

  • Underground Position Statement & Working Group

  • CUWLA Membership Pulse Survey

  • The Components of CUSS

  • History of Fractional Executives & Succession Planning

  • History of Core System Architecture

  • Modernizing Core Systems for the Future

  • Mitchell Stankovic’s Credit Union Shared Services Model

  • Potential Value of CUSS for Credit Unions

  • Market Potential

  • Tech Considerations: The Next Phase

  • Tech Roadmap & Proof of Concept

  • Education for a Digital Metamorphosis: Digital IQ, Safety & Security of the Cloud, Board Oversight, CUSS & De Novo Credit Unions

  • Partner Overviews: CUDX, Mambu, Member Access Processing (MAP), Sensedia, SEON, TalkDesk, Xtend CUSO

  • The Potential of Ransomware

Learn More

Watch our THRILLER Collision with Money 20/20 for more information.

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