You can effect real change at your credit union as an onsite coach. In this training program, you'll learn how to use different online technologies to create a "virtual" in-person experience, and to focus on connecting with your members more effectively.

This course includes:

• Course Presentation, Facilitator Guide & Participant workbook

• Overview and learning objectives for participants

• Course syllabus with timing expectations

• Suggested preparations for your training session

• References to other resources you may use throughout the course.